Resources: Ageing

The following organisations offer specific support for older people needing care or their families and carers. Contact these organisations for information, support and assistance.

Aged Care Assessments

Information on what is an Aged Care Assessment and how to arrange one

Aged Care Information Line

Access to government and non government information and services for older Australians
1800 500 853

Alzheimer’s Australia NSW

Australian Government Directory of Services for Older People 2011

A comprehensive guide to the wide range of services provided for older Australians by the Australian Government

Arthritis Foundation of NSW

02 9683 1622

Australian Department of Veterans’ Affairs

Services available to veterans and their families
13 32 54

CareSearch Palliative Care Knowledge Network

Community Options Program

This service develops care plans with clients that include strategies and goals to assist the person to remain living at home for as long as possible. It can include nursing services, occupational therapists, home modifications and gardening services. Contact Commonwealth Respite and Carelink Centres on 1800 052 222 to locate the Community Options Program closest to you.

Commonwealth Respite and Carelink Centres

Commonwealth Respite and Carelink Centres provide information on local aged care and support services and link carers to appropriate services. Eligible carers can arrange short term or emergency respite through the centres
1800 200 422

Continence Foundation

Information on bowel and bladder control, and information on how to get help
1800 330 066

Council on the Ageing (NSW)

Provides leadership in social policy and community information and education for older people
02 9286 3860
1800 449 102 (regional callers only)

Health Insite

Health Insite provides information on a range of health concerns including diabetes, dementia, cataracts and osteoporosis relevant to older people. It also has information on falls prevention, eating well, mental health, exercise and aged care services.

Home Library Services

Provides library services for home bound people and their carers – contact your local public library or see directory

Home Modification and Maintenance Services

02 6622 8386

Independent Living Centre NSW

The Independent Living Centre website outlines the services they provide and provides information about technology that can assist older people
1300 885 886


Special services for older people, including advice and publications
1300 888 529 or 1300 889 529 TTY

Mobility Parking Scheme

Application under Rules and Regulations

Multicultural Aged Care Services (Multicultural Communities Council Illawarra)

List of aged care services for CALD groups in NSW
02 4229 7566

National Dementia Helpline

1800 100 500
The Alzheimer’s Australia NSW website contains detailed information on dementia and memory loss and information about services that exist for carers and sufferers including counselling, social and therapeutic activities and support groups

National Diabetes Services Scheme

Products, information and support
1300 136 588

Office of Hearing Services

1800 500 726

Older Women’s Network

Set of 5 brochures for older women on legal and financial issues
02 9247 7046

Osteoporosis Society

Provides information about osteoporosis and bone health
1800 242 141

Parkinson’s NSW Inc

Provides information, counselling and support to people living with Parkinson's disease, their partners, carers and families
1800 644 189

Respect for Seniors

Information on ageing with dignity and respect, and ageism and elder abuse awareness DVD and kit
02 9144 5795

Seniors Information Service

Provides information on NSW Government services for seniors and links to relevant government agencies and service providers. The Seniors Information Service provides advice on pensions, housing, aged care and home support
13 12 44

Stroke Recovery Association NSW

Provides information about Stroke recovery and prevention
1300 650 594

Surviving the Maze

Fact sheets for carers of older people

Vision Australia

Provides information and services for people with impaired vision, their families and carers
1300 847 466

Working Carers Gateway

Provides information for employed carers

Telephone Interpreter Service

Free interpreter to assist with contacting services: 13 14 50

Aboriginal Medical Service

All locations: 02 9319 5823

1300 phone numbers are local call cost*
1800 phone numbers are free calls*
*except from mobiles